Support Centre

About the support centre

Our Support Centre is your go-to resource for everything you need to understand and safely use our products. Here, you'll find a wealth of information, including whitepapers, specification sheets, news articles, FAQs, and more - helping you make informed decisions and maintain high safety standards.

On site visits

Looking for guidance on the best detectable products for your facility? Our experts can visit your site to assess potential risks and recommend the most effective solutions. Whether you're tackling foreign body contamination, improving compliance, or upgrading equipment, we’re here to help. Get in touch to arrange a visit!

Bespoke products

Not every solution is off the shelf - that’s where we come in. With extensive experience in developing bespoke detectable products, we can create everything from machine parts and tags to seals, gaskets, mixing bowl covers, and in-feed flights. If an item poses a foreign body risk, talk to us about designing a detectable alternative that meets your needs.

How to Find Technical Data Sheets

Looking for detailed product specifications? You can access technical data sheets directly on each product page. Simply scroll down below the product image and click on the 'Technical Downloads' tab to view or download the relevant documents. For a step-by-step guide, check out the screenshots below!